MASterMind, which consists of integrated applications, is based on client/server technology. Using one database for all customer functions, the software enables ad hoc data mining.
Unique elements of the monitoring and security industries have been combined with the contemporary customer service model. The complete package automates virtually every operational task performed by service-based companies including billing, service, job management, and, of course, monitoring.
To gain a greater understanding of all MASterMind applications and their integration, view the interactive overview of a complete MASterMind system. In addition to this overview, we suggest you visit the following links for individual profiles of the various MASterMind applications. For even greater detail, over a dozen streaming online demos of the various modules are available online.
Product Profile
- Monitoring
MASterMind Monitoring provides security and monitoring personnel an advanced set of tools based upon the latest developments in information and security technology. - A/R & Customer Service
Both A/R, which includes features of billing and cash receipts/collections, and customer service applications are combined to provide businesses efficient, effective back office operations. - Job Management
MASterMind Job Management combines the related functions of service, inspections, and patrol. - Prospects & Promotions
Handle leads, appointments, quotations, and promotions. Integrate this data completely with all MASterMind applications. - MASweb
MASweb allows central station dealers, using a standard Web browser, to access their customer information for the purpose of changing data and generating reports. - MASterMind Options
A series of options is available for configuration with the MASterMind application. You may select one or all. Current options include:- Video
- GPS
- VRT
- Access
- Redundancy
- Report/Communications Server
- Floor Plan & Document Imaging
- Dealer Billing
- Telephony
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