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IFS - Contact Us

Review the options below for the contact information that meets your need.


Sales

Contact our sales team for non-technical questions and project quotes.
Email: ifsinfo.security@ge.com  

Customer Service

Customer Service can assist you with non-technical questions, product availability, placing orders, and check the status of your order (or return). The team is available Monday-Friday, 8a.m.-8p.m. EST.
Phone: 1-888-GESECURITY (437-3287)
Email: customerservice@ifs.com
Fax: 1-203-426-3326

IFS Design Center

The IFS Design Center provides technical pre-sale support for fiber optic system design and engineering assistance for when you would like one-on-one help from a fiber optic expert. The IFS Design Center is a free service for those interested in using IFS fiber optic products in their designs. This service is available Monday-Friday, 8:30a.m.-5p.m. EST.
Email: design.ilx.ifs@ge.com.

Technical Support

Technical Support is technical post-sale support for problems relating to installation, troubleshooting and product defects only. Technical Support service is free to all users of IFS equipment no matter where the product was purchased. This service is available Monday-Friday, 8a.m.-8p.m. EST.
Phone: 1-888-GESECURITY (437-3287)
Email: techsupport@ifs.com

Literature Requests

You can now order sales literature on line at anytime. It is simple and easy. Just register with an active email address and create your own password. Anything you need can be ordered and shipped in just a few days. If you need it now, every piece is available as a PDF that can be downloaded to your computer.

You can request literature online at www.ifsliterature.com

Web site comments

Contact the Webmaster to report an error, broken link, or browsing issue.

Worldwide Contacts:

Asia

G. China:
Tel: 86 21 38777053
Fax: 86 21 38777502

India:
Tel: 91 80 41314609
Fax: 91 80 41314679

NEA (North East Asia):
Tel: 886 2-2299-9499
Fax: 886 2-2299-9455

SEA (South East Asia):
Tel: 65 63919302
Fax: 65 63919306

Australia and New Zealand
Tel: 613-9239-1200
Fax: 613-9239-1299

Canada
Tel: 800-265-3709
Fax: 800-315-9256

Europe
Tel: 32-2-719-9870
Fax: 32-2-719-9846

Latin America
Tel: 305-593-4301
Fax: 305-593-4300


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