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Customer Support

To make working with us easier, there's just one phone number you'll need when contacting our customer service and technical support representatives. With our new skills-based routing technology, we can direct your call to the service or support rep most qualified to answer your question.


 Our products carry safety agency listing marks from agencies.


To make working with us easier, there's just one phone number you'll need when contacting our customer service and technical support representatives. With our new skills-based routing technology, we’ll direct your call to the service or support rep most qualified to answer your question.


Access product literatute, softwares and photos...


Glossary of GESecurity terms.


The GE Protection Plan is designed to protect and maximize the return on security investments. With a Protection Plan, the contract holder will receive discounts on the latest software releases, access to a technical expert specializing in your product line, as well as, general support with operating systems, databases and networking questions.


GE Security periodically issues important technical bulletins regarding the function of its products.


A Return Material Authorization (RMA) is required for all product returns including credit returns, advance replacements, warranty repairs,and non-warranty repairs


Goods sold by GE Security are expressly subject to and conditioned upon application of the terms and conditions set forth below. Any different or additional terms set forth by buyer, whether in buyer's purchase order or another communication, are expressly objected to and will not be binding on GE Security unless agreed to in writing by an authorized officer of GE Security.


GE Security is a technological leader in the rapidly growing electronic security industry. The business focuses on communication technologies, security, life safety and lifestyle enhancements, Homeland Security and the emerging Web-enabled premises management market for residential, commercial and enterprise applications.


Software Upgrade information and links provided in one easy location.

It's like bringing a team of experts to every job